DaulatLinesupport@daulatline.comThis Policy explains the information collected through the DaulatLine application, why each category is needed, how it is protected, and the choices available to you.
DaulatLine believes that anyone entrusting us with information should receive a direct and understandable account of its use. This Privacy Policy identifies what the mobile application (the "App") collects, the purpose behind each collection, the security controls applied, and the authority you continue to hold over personal data.
Using the App after reviewing this Policy indicates agreement with it. If any provision is unacceptable, uninstall the App and discontinue use. Read this Policy together with the Terms of Service to understand the complete operation of a DaulatLine account.
A responsible credit service depends on defined information categories. The items below describe the complete collection and the reason for each category.
Registration requires your legal name, birth date, mobile number, email address, and details from a government-issued identity document. Information is encrypted before it leaves the device and is stored only at server.daulatline.com.
The device supplies its model identifier, operating-system version, IP address, and Google Advertising ID solely for platform reliability and the detection of security anomalies. These attributes are not used for credit outcomes or advertising selection.
For application-fraud prevention, the App may examine package names and installation status of other applications. It never reads their messages, passwords, transactions, browsing, or internal content.
Camera permission enables capture of identity documents for verification. Each image is encrypted upon capture, transmitted to server.daulatline.com, and permanently destroyed after verification. The camera operates only after you start an upload.
When permission is provided, coarse location confirms that the Service is available in the relevant region. Precise GPS coordinates are not recorded, and location remains separate from credit assessment and advertising systems.
De-identified, aggregated records of navigation paths, session duration, and error events support engineering and interface improvements. They cannot be used to reconstruct an individual user.
Every processing operation performed by DaulatLine has a defined purpose. Information is used to:
Optional permissions may be withdrawn through device settings at any time. A feature that depends on a withdrawn permission may become unavailable, while the core account and credit facility continue to operate. Data covered by a permission is not accessed unless that permission has been granted.
DaulatLine does not sell, lease, or provide personal information to another party for commercial use. Sharing occurs only with document-authentication specialists, infrastructure providers hosting the Service, or regulators and law-enforcement bodies where law requires disclosure.
Every service provider is bound by a written data-processing agreement and may use information only to perform the defined service supplied to DaulatLine.
Security controls form part of the DaulatLine infrastructure from the outset. Those controls include TLS/HTTPS encryption for transmission, role-based restrictions on record access, independent penetration testing and security audits on a schedule, and continuous automated anomaly monitoring with immediate escalation procedures.
Report suspicious account activity immediately at support@daulatline.com. Every security notification is treated as urgent and investigated accordingly.
Personal information is retained for the longer of two periods: the time needed to complete the reason for collection, or the period required by applicable law.
After account closure and the end of a mandatory retention period, information is permanently removed or made permanently anonymous through technical measures. The precise period differs according to data category and the regulation governing it.
A DaulatLine account is available only to a person aged 18 or older. Identity verification contains safeguards intended to stop an underage applicant from opening an account.
If we discover that an account belongs to someone under 18, the account will be closed promptly, pending transactions will be reversed, and related information will be erased. Notify support@daulatline.com of a suspected case so it can be investigated immediately.
You retain meaningful authority over personal information held by DaulatLine.
Send a written request to support@daulatline.com. We will verify identity before providing a response within a reasonable period.
This Policy is examined periodically and revised when services or regulatory conditions change. A substantial revision will be announced through the App or email before it becomes effective.
A routine correction that does not materially alter your rights takes effect immediately without advance notice. The version date shown above identifies the current Policy. Continued App use after an amendment indicates acceptance of the revised terms.
Our team can assist with a question about this Policy, a request to exercise a data right, or a concern regarding the treatment of your information.
Our team is available Monday to Friday, 9 AM to 6 PM, to help with any privacy or data-related questions. Every message is reviewed by a representative familiar with our privacy process.